Staff User Manual
Complete guide to the Pleasant Grove Veterans Memorial Pool staff app.
Welcome to the Staff App Manual
This manual covers everything — from clocking in to managing private lessons, approving missed punches, setting up budgets, and running reports. Use the tabs below to switch between the All Staff guide and the Admin/Manager guide.
Boot Camp All-Staff Training Slides
View the official orientation presentation · Opens in Canva · No account required
View Paystub & Tax Documents
Login: Last name + City Employee ID · Doculivery Portal (not your kiosk PIN)
Accessing the App
The staff app works on any device — phone, tablet, or computer. Open your browser and go to the app URL provided by your manager. You log in using the email and password set up during onboarding. Bookmark the URL on your phone's home screen for quick access.
Use the same credentials every time — never share your login with anyone
If you forget your password, contact your manager to reset it
The app is fully mobile-responsive and works great on any phone browser
First Time Login & Profile Setup
When you first log in, complete your profile immediately. Add your contact information, emergency contact, availability, and upload a profile photo. Your profile photo appears in staff directories, audit reports, and the Staff of the Month feature.
Fill out your availability as accurately as possible — outdated info causes scheduling conflicts
Upload a clear, recent photo where your face is visible
Your 4-digit time clock PIN is found in your Profile page
Navigating the App
Use the sidebar on the left (or the menu icon on mobile) to navigate between sections. The bottom navigation bar on mobile gives you quick access to your most-used pages. Your active role is shown in the top bar — if you have multiple roles, you can switch between them using the role switcher.
The Dashboard is your home base — check it at the start of every shift
Use Cmd+K (or the search icon on top) to quickly jump to any page
Your active role controls what pages and features you see
Portal Links
There are several public-facing portals staff and the public may need to access. These do NOT require a login.
Swim Lessons Portal — Group lesson requests, level changes, and placement assessments
Private Lesson Portal — Private/semi-private lesson signup and client bookings
Adaptive Swim Portal — Adaptive lesson intake and assessment scheduling
Swimmer Portal — Swim team families can view schedules, meets, and sign the handbook
Guest Portal — Pool guests can give feedback, report issues, and see live facility status
Time Clock Kiosk — The tablet on-site that staff use to clock in and out
Facility Station — Front desk tool for guest passes, capacity tracking, and facility info
Still have questions?
Reach out to your direct supervisor or aquatics manager via the Messages feature in the app. For urgent issues during a shift, speak directly with your Headguard or Manager on Duty.